The Fee Defaulters page shows students with pending fees so your accounts team knows whom to follow up with.
View fee defaulters
- Go to Fees Management > Fee Defaulters.
- Filter by class or other options on the page.
- Review the list of students with pending amounts.
Follow up respectfully
- Remind parents politely, with the exact amount and month.
- Remind them that they can pay online in the Class Command app.
- Call parents personally for long-pending dues.
- Handle families facing difficulty privately.
Check a student's full history
Open Fees Management > Student Fee Ledger and choose the student to see every invoice and payment.
Tips
- Review the defaulters list every week.
- Make sure counter payments are recorded the same day, so parents who have paid do not appear as defaulters.
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